Open a support request
Use the ticket form below to send a support request. Choose the ticket type, add a clear subject and describe what happened. Include links, order numbers, screenshots, message dates, account email, payment references and any other evidence that helps us understand the issue. We aim to acknowledge support tickets within 2 working days.
Report a listing
If a listing looks misleading, unsafe, fraudulent or unlawful, choose Report abuse in the ticket form. Include the listing link, screenshots and a short explanation. Safety, fraud and legal reports are prioritised, but the time needed for a full decision depends on the issue, evidence available and checks required.
Verification requests
If we ask you for verification, reply through the ticket and provide the requested evidence. This may include proof of identity, business details, proof of ownership, property authority, vehicle information, job legitimacy, payment references or other documents relevant to the issue.
Appeals and refunds
If your listing, account, payment or promotion was restricted, removed or suspended, use a ticket to ask for review. If a refund may be available, we will explain what information is needed, how the decision will be made, when we expect to decide and how any approved refund will be processed.
Company details
SeekMe UK Ltd, company number 17319731, registered office: 20 Wenlock Road, London, England, N1 7GU.
Create a support ticket
Use this form for support, report abuse, appeal a moderation decision, ask about a refund or send a privacy request. We aim to respond within 2 working days. We prioritise safety, fraud and legal reports first.
